Certificate in Social Media Customer Relationship Management Strategies Mastery
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CourseDetails
• Social Media Customer Relationship Management (CRM) Fundamentals
• Understanding Social Media Platforms for CRM Strategies
• Building a Social Media CRM Strategy
• Engaging Customers through Social Media: Best Practices
• Social Media CRM Analytics and Metrics
• Social Listening and Monitoring in CRM
• Social Media Customer Service: Techniques and Tools
• Managing Online Reputation through Social Media CRM
• Scaling Social Media CRM: Processes and Workflows
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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