Global Certificate in Team Leadership Team Effective Communication
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โข Unit 1: Introduction to Team Leadership – Understanding the role of a team leader, primary responsibilities, and the importance of effective team leadership.
โข Unit 2: Building & Developing High-Performance Teams – Techniques for assessing team strengths and weaknesses, setting team goals, and fostering a positive team environment.
โข Unit 3: Effective Communication Skills for Team Leaders – Developing active listening, clear and concise communication, and non-verbal communication skills.
โข Unit 4: Conflict Resolution in Teams – Identifying common sources of team conflict, understanding conflict resolution styles, and applying conflict resolution techniques.
โข Unit 5: Motivating & Engaging Team Members – Understanding motivational theories, creating a motivating work environment, and engaging team members in decision-making processes.
โข Unit 6: Delegation & Time Management for Team Leaders – Identifying tasks suitable for delegation, delegating effectively, and managing time and workload.
โข Unit 7: Feedback & Coaching for Team Success – Providing constructive feedback, coaching team members for improvement, and setting performance goals.
โข Unit 8: Diversity & Inclusion in Teams – Understanding the benefits of diversity and inclusion, recognizing unconscious bias, and promoting a culture of inclusivity.
โข Unit 9: Change Management for Team Leaders – Identifying the stages of change, communicating change effectively, and managing resistance to change.
โข Unit 10: Team Leadership Best Practices – Exploring team leadership best practices, including continuous learning, self-reflection, and adapting to changing team dynamics.
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- ProficiencyEnglish
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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