Certificate in Performance Support Tools and Techniques

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The Certificate in Performance Support Tools and Techniques course is a comprehensive program designed to enhance your skills in performance support, a rapidly growing field that focuses on providing on-the-job support to employees. This course is essential for professionals who want to stay ahead in their careers, as it provides in-depth knowledge of the latest tools and techniques used in performance support.

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AboutThisCourse

With a strong emphasis on hands-on learning, this course equips learners with the practical skills needed to design, develop, and implement performance support solutions that improve productivity, reduce errors, and enhance learning. The course covers a range of topics, including performance analysis, job support aids, electronic performance support systems (EPSS), and mobile learning. By completing this course, learners will be able to demonstrate their proficiency in performance support and differentiate themselves in a competitive job market. This course is ideal for training and development professionals, instructional designers, performance consultants, and anyone interested in improving job performance and learning outcomes.

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Here are the essential units for a Certificate in Performance Support Tools and Techniques:

Introduction to Performance Support: Understanding the concept, benefits, and types of performance support tools and techniques

Job Aids and Performance Support: Designing, developing, and implementing effective job aids for various industries and roles

e-Learning and Performance Support: Creating interactive and engaging e-learning modules that support performance

Mobile Learning and Performance Support: Designing mobile-optimized learning experiences that enhance performance on-the-go

Social Learning and Performance Support: Leveraging social media and collaboration tools to support performance in the flow of work

Video and Performance Support: Producing and using multimedia content to support learning and performance

Analytics and Performance Support: Measuring and evaluating the impact of performance support interventions using data and analytics

Future Trends in Performance Support: Exploring emerging trends and technologies in performance support, such as virtual reality, artificial intelligence, and chatbots

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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CERTIFICATE IN PERFORMANCE SUPPORT TOOLS AND TECHNIQUES
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UK School of Management (UKSM)
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05 May 2025
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